Welcome hires and collect documents, all over chat.
Don't let paperwork delay your start dates. Joy guides new hires through document submission, tax forms, and handbook sign-offs in a friendly, mobile-first text conversation.
Get paperwork done before their first shift.
Traditional onboarding portals are notoriously difficult to navigate on mobile. WIGOH meets new hires where they are, sending gentle reminders for missing documents and walking them through I-9 verification, tax withholding, and training modules right in the messaging app they use daily.
A complete onboarding suite built around chat
Mobile Document Upload
New hires scan and upload photos of compliance documents, state IDs, and required certifications directly in their chat conversation.
Automated Reminders
Joy automatically sends gentle, friendly text reminders to candidates with missing forms, ensuring start dates are never delayed.
I-9 and W-4 Collection
Gather completed tax withholding documents and verify work authorization parameters in a mobile-optimized conversational step.
Orientation Scheduling
Let new hires automatically choose and schedule their orientation slots around their personal availability.
Branded Welcome Flows
Design custom welcome and training sequences tailored to each brand, unit location, or company department.
First-Day Check-Ins
Send automated messages to new team members on day one to confirm they arrived safely and answer basic job questions.
What conversational onboarding changes
onboarding completion rate
saved on average start times
digital compliance record
Frequently asked questions
Do new hires need to log in to an app to onboard?+
No. Candidates complete the entire onboarding flow over text message or web chat. There are no app store downloads or password resets to slow them down.
Which onboarding documents can Joy collect?+
Joy can collect photos of state IDs, driver licenses, certification cards, signed handbooks, and standard tax forms like W-4s.
Does conversational onboarding sync with our payroll or HRIS?+
Yes. Once documents and details are captured, they are securely synced directly back to your connected core payroll and HRIS platforms.